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Shartega Systems has been serving the Chicago area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Information Technology Support & Tips for Small Businesses


To succeed in any dynamic landscape, businesses of all sizes have to do everything in their power to run their processes as smoothly as possible. Considering the number of digital services and tech used in all industries, staying on top of the IT game has become very important.

As a small business owner, you should be aware that identifying and incorporating the right IT solutions for your business model is as important any other part of your business. Fortunately for you, there are some things that you can do internally without having to turn to professional IT support services for help. 

Let’s go over the most important information technology support practices and tips for small businesses.

Revisit Your Business’s Core IT Infrastructure

Let’s start with the basics. In this case, it is your back-end IT infrastructure that has to be properly set up and laid out. This infrastructure consists of your routers and LAN switches. Servers also fall into this category, but they are very rarely used by small businesses so we’re not going to cover them in this article. 

For optimal performance and bandwidth speed your LAN switches and routers have to be properly set up, connected, and spread out. Sometimes, even the smallest of changes can lead to a great performance increase. This is why you should never look at your IT infrastructure as if it was set in stone.

Small Businesses Need To Develop Healthy Backup Habits

Even small business have to push a lot of documents on a daily basis. Since you have digitized your workflow, the chances are that all your data is spread across multiple online accounts. To develop healthy backup habits, you have to start by consolidating your data and putting it in one place.

It can be a local hard drive or cloud storage, but once you have all your important data in one place, you can perform regular backups without risking forgetting some important pieces of information.

Find Means to Protect Your Business’ Sensitive Data

We live in an age where data leaks and cyber thefts are a real threat to small businesses. This is why, even as a small business, you have to do everything in your power to protect your sensitive data from prying eyes.

You have numerous options to protect your data. 

Some are free, while some are available at reasonable prices. You can archive your data and put a strong password on those archives. Or you can leverage the power of VPN to encrypt your digital communications from threats.

Invest in Your IT Security


Since most data leaks are caused by attacks coming from outside your network, you have to consider implementing some security solutions. Fortunately, these solutions are not expensive, while they can help you protect your venture from data theft.

Let’s start with an absolute must – an anti-virus software. The second layer of protection that we recommend is a firewall. Once you get these up and running, make sure to regularly update them to stay protected against the latest threats.

Monitor Your Internal Network

Every network has to be monitored if you want to stay on the safe side of doing business. Why? Because no matter how well you set up get your internal network, there is still a chance of critical network events occurring. This can also be very practical if you’ve implemented “bring your own device” practices in your establishment. 

Monitoring the network manually is a tedious task, so let the experts do it. Today, you can choose from a variety of tools to do so on the go. Some of the best ones are free and even come with all the advanced monitoring features.

Filter the Internet Content

You should know that there is a lot of content out there that can potentially harm your business. This is why you should consider restricting internet access to your employees, even if you have only a few.

We are not talking about full-blown restriction but rather a smart one. With proper website filtering software, you will be able to significantly minimize the risk of getting your machines infected by malicious software.

Think Twice Before Implementing New Information Technologies

We have to address the issue of implementing new tech. Before you make this decision, you have to check out a few things:

  • Can it be integrated with the systems you currently have in place?
  • Is it working according to your needs?
  • Is it easy to use and integrate?

With all these IT tips, you’ll be able to build your empire on a healthy IT foundation and reap the benefits numerous technologies have in store for you. If you’re looking for some IT help or maybe to even outsource your IT support, contact the expert IT providers at Shartega Systems. We work to provide small businesses with easy and affordable IT solutions.


Tags: #IT, #Cloud IT

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