Our roots are in the automotive industry!
Shartega Systems’ first client was an automobile dealership, and that same dealership group is still with us today, along with many others. We understand the day-to-day operations of dealerships—and the hundreds of dealership applications and franchise technology requirements they deal with. And we have an impressive track record of transforming our dealership clients that use IT to reduce their overall costs and mitigate risk.
Exceed Your Customers’ Expectations
Don't Let Technology Affect your CSI Scores!
You want your customers to have the best possible experience when they enter your dealership. Whether they come in to buy a new car or get their vehicle serviced, they’ll be interfacing with your technology within minutes of entering your dealership. And how they interact with it can affect your CSI scores, which are closely monitored and reviewed.
If they’re buying a car, you have to ensure your CRM application is quickly accessible and that your sales team isn’t experiencing poor network or internet performance. If they’re coming in for service, your DMS and scheduler have to work fast and expedite the service experience. And of course, you want to make sure they’ll be able to browse your guest internet connection and have a fast and reliable connection while they wait.
Experienced. Dependable. Trustworthy.
Don't worry about managing or hiring another IT person again!
Ask yourself these questions:
- Do you believe your current IT resource has implemented the best technology for your dealership?
- Are you confident your current IT resources are skilled enough to protect your dealership from the latest security threats? What would happen if just one customer’s data is compromised?
- Do you have sufficient IT resources to address your needs?
With Shartega Systems managing your IT services and support, you won’t have to worry about any of these issues. You’ll eliminate downtime and keep your dealership productive—and your customers happy. And you’ll save money in the short- and long-term.
Our outsourced IT services include:
- Dealership IT roadmap and CIO services
- Network security monitoring
- Internet and telecom audit
- DMS technology review and audit
- Unlimited on-site computer and network support
- Unlimited remote computer and network support
- Dedicated help desk with dealership expertise
- Web-based ticketing
- 24/7 network monitoring
- Email and collaboration services
- Managed print services
- Vendor management
Reduce Costly Downtime
Make sure your employees can focus on what they do best: sell and service cars.
Let Shartega Systems help simplify your dealership IT infrastructure. With today's technology advancements, there’s no reason for your employees or dealership to experience downtime. Our industry-proven Shartega Powered Networks technology stack will protect your dealership from experiencing costly downtime. And we’ll interact with all of your IT vendors to ensure that your applications and technology are operating efficiently, your DMS connection stays up and running, and your internet bandwidth is sufficient to meet franchise requirements.
Budget Your IT
Outsource your Dealership IT at an affordable price.
With our highly affordable managed IT services, you’ll no longer have to worry about relying on an "IT guy" or multiple vendors to manage your dealership's IT infrastructure. We all know that managing an IT resource is difficult, and being able to retain IT resources is even more so.
Shartega Systems provides multiple IT services to help your business increase efficiency and deliver the peace of mind that goes hand-in-hand with optimal uptime. We’ll make sure your technology issues won’t stand in the way of your dealership's profitability. Our services are provided to you on a flat-rate, easy-to-budget plan, based on your needs. No matter how costly the resolution to a technology-based problem is, you still pay a flat monthly fee. That way, what would normally be a capital expense becomes an affordable operational expense.
To learn more about how to make your dealership “Shartega Powered” for efficiency, give us a call at 773-635-5100.