Fast & reliable IT services
We specialize in providing small businesses with the managed IT support services essential for success in today’s world. Understanding the unique challenges of running your business in the competitive Chicago area, we offer comprehensive technology support designed to streamline operations, secure data, and enhance productivity.
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Proactive network monitoring for smooth day-to-day operations
Advanced cybersecurity solutions for uncompromised safety
Dependable data backup and disaster recovery planning
Cost-effective hardware procurement and management
Strategic IT consulting to align technology with business goals
Response
Retention
Years strong
Tech passion
Our on-demand consultation services ensure that you're never left in the dark
Our cloud solutions are crafted to boost efficiency and flexibility.
We watch over your ideal IT network to diagnose and prevent breaches before they happen.
Experience hassle-free IT support with our all-inclusive helpdesk services.
Strategize like a Fortune 500 company with our virtual Chief Information Officer services.
Our mobility solutions provide secure and efficient access to your business workflow.
Our Chicago-based team provides both onsite and remote support, ensuring that whether you need help desk assistance or an expert on location for more complex issues, Shartega IT is there for you. As a premium IT support company, we are dedicated to minimizing downtime and resolving IT challenges swiftly, allowing you to focus on running your business without technology-related disruptions.
Imagine the peace of mind knowing that within 10 minutes of your call, a solution to your IT crisis is already in motion.
With a 99.4% customer retention rate, our track record is nearly perfect to keep your business running.
With Shartega IT you have direct access to expert technicians from the get-go.
Our sophisticated security stack and proactive IT strategies protect you from emerging cyber threats.
By understanding your business’s unique needs, we create tailored IT roadmaps that align with your company’s long-term goals.
Choosing us means partnering with a service that values customer satisfaction and community.
Our backup and disaster recovery services keep your critical information protected and recoverable.
From real-time threat detection to managed EDR, we protect your business from every angle.
Whether it is cloud storage or full infrastructure, we move you across without the disruption.
Our backup and disaster recovery services keep your critical information protected and recoverable.
Staff was very friendly
Great customer service! Wes and Chris are always so helpful and very knowledgeable.
Great experience, and fast to resolve my issue. Love it!
-Arman at Audi EK.
They are the best! They are quick to answer and super friendly. Anytime I call in someone always answers immediately or if I need help with something on my computer they are very responsive. I can always count on them for any issues with my computer. The field workers Wes and Chris are very friendly! Neric has always been very helpful as well. Great team and great customer service. Highly recommend!
WE have been working with Shartega for several years. ALWAYS responsive to our needs. Provided needed security and diminished any down time. Excellent customer service!
Everyone there is SUPER helpful! They are always available to get things done right when I need it done. I know who to call!
In an era where cyber threats are everywhere, Shartega IT offers robust cybersecurity services and data backup solutions tailored to the needs of companies in Chicago, IL. From ongoing monitoring to backups and disaster recovery planning, we ensure your sensitive information remains protected against emerging threats, giving you peace of mind.
Recognizing that no two businesses are alike, especially in Chicago, we provide flexible and scalable technology solutions. Whether you’re looking to expand your operations, need outsourced IT support, or require specialized services, our team creates solutions that grow with your business, offering a cost-effective solution for all your IT needs.
Choosing Shartega IT means opting for a partner that not only understands the complexities of managed IT services in Chicago but also values customer service and the success of your business. Our approach combines personalized service with comprehensive support, from simple computer support to the full range of managed IT services, all designed to ensure your business thrives.
We believe in fostering long-term partnerships with all businesses in the Chicagoland area. Our team is committed to delivering not just solutions, but value and reliability, making us the preferred managed service provider (MSP) for businesses seeking to leverage technology for growth and efficiency. Let us help you navigate the complexities of IT management, so you can dedicate your resources to what you do best – running your business.
Discover the Shartega difference today and see why businesses trust us for their managed IT support in Chicago. Embrace a future where your technology solutions are in sync with your business goals, enabling success and growth in a competitive market.
For IT support services in Chicago and the surrounding areas that will improve the way you work, contact Shartega IT at (773) 635-5100 or info@shartega.com.
Shartega IT is headquartered at 1350 E. Touhy Ave, Des Plaines, IL, and supports businesses across Chicago and the surrounding suburbs, including Naperville, Joliet, Aurora and the wider Chicagoland area. Most support is delivered remotely, and our team travels onsite across the region whenever hands-on work is needed.
Our managed IT services cover proactive monitoring, helpdesk support, endpoint management, patching, IT procurement, and a technology alignment process that keeps your systems mapped to your business goals. You get a predictable monthly cost instead of unpredictable break-fix bills.
We work to a 10-minute response target, and our 99.4% client retention rate reflects how consistently we hit it. Our helpdesk is staffed Monday to Friday, 9 AM to 6 PM, and proactive monitoring runs continuously so we often catch issues before you notice them.
Yes. Alongside managed IT we deliver endpoint detection and response, managed SOC, advanced SIEM, email protection, security awareness training, penetration testing, and IT audit and compliance. Security is built into how we manage your environment rather than sold as an afterthought.
Yes. Our co-managed IT service is built for businesses that already have internal IT staff. We take on monitoring, security and escalation depth while your team stays focused on day-to-day user support.
Data backups and disaster recovery are part of our security stack. We keep tested, recoverable backups so that a hardware failure, a ransomware event or an accidental deletion does not stop your business.
Call 773-635-5100 or email info@shartega.com and we will book a consultation. We review your current setup, identify the gaps, and show you what a managed service would look like for your business before you commit to anything.
