Get support from our technical team by app, phone call, or email.

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An engineer is always available to assist

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Local Chicago-based help desk

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Three ways to request support

IT Support Portal

Open the IT Support Portal for quick access to the Shartega IT Support Team. If you’re a current Shartega IT client, you can use the portal to submit and track support tickets. It’s the preferred way to get help from our team.

Submit a support ticketvia email

Open a ticket by sending an email to help@shartega.com with a description of the problem you are experiencing.

Reach our help desk by phone

If you need immediate support, don’t wait. Contact our direct help desk line at (773) 305-3500 and speak with a technician who can help you now.

Download our App

Log a ticket using out support app. Downloadable via Playstore and iStore.