Modern. Professional. Reliable.
Powering your business IT so you don’t have to. IT support is in our DNA.
We provide organizations with top-tier, customer-focused IT support and services
designed to keep their workforce moving forward.
unlimited it support
Our award-winning services give you support day and night. Includes onsite support for Windows and Mac environments.
we put cybersecurity first
Worried about your business security? Our experts provide a comprehensive analysis of your risks and next steps.
flat-rate pricing
We offer fixed flat-rate monthly pricing plans based on the number of users within your organization. We scale to your needs.
Enterprise IT on an SMB budget.
Today’s average IT department consists of at least four necessary positions including help desk technician, system/network engineer, security analyst, and CIO. The cost is often overwhelming so most businesses choose to cut corners and do it themselves. We provide your business with all the components of enterprise IT for a fraction of the cost. Services included are:
About Shartega IT
We made it a priority to modernize and simplify IT.
We’re here to help your business climb to new levels of success. Shartega IT is a Des Plaines, Illinois-based technology company founded in 2001 that loves to help small and midsize businesses with their IT needs. We’re owned and operated by Nic Connor, who created a monthly subscription-based IT solution that rolls all your business technology expenses into one package.
We work with clients in a variety of different industries, and take pride in delivering highly interactive, customer-first support that is customized to fit your needs and scales upwards as your business grows.
Nic Connor
Owner, Shartega IT
Top Ranked IT Provider Chicago
Our Mission
To provide a comprehensive IT service solution that is unique, redundant and reliable, while providing guidance, leadership and empowerment to businesses. We deliver IT that works all the time, every time.
Customer Communication
We pride ourselves on our lightning-fast, responsive customer communication skills.
IT Support App
Our app allows you to submit support tickets from your phone or computer and receive real-time updates from our technical team.
Our Partners
We're proud to bring you products and services from industry leaders we trust!
PRICING PLANS
Get the IT department of your dreams.
Our award-winning Complete IT™ plans are designed to eliminate your technology frustrations. Our Essentials plan helps compliment an existing IT department whereas our Professional plan provides you with everything you need from day one.
essentials
starting at
$125
per user/month
- 24/7/365 Network Monitoring
- Unlimited Help Desk Support
- IT Support Panel App
- New User Setup
- No Onboarding Fees
- Technology Roadmap
- No Onsite Support Included
PROFESSIONAL
starting at
$150
per user/month
- 24/7/365 Network Monitoring
- Unlimited Help Desk Support
- IT Support Panel App
- New User Setup
- No Onboarding Fees
- Technology Roadmap
- Unlimited Onsite Support
We’re here to answer any questions you have about managed IT!
Whether you have an in-house IT department, don’t have IT, or have existing IT services you are not satisfied with, we can get your technology infrastructure into a better place.
Managed IT services are provided by a managed service provider (MSP). Partnering with an MSP is the simplest way for a business to get access to certified IT personnel and vital technology services like a 24-hour help desk, 24/7/365 network monitoring, onsite support, cyberthreat protection, and hardware/software.
Having an MSP allows you to have peace of mind that your network is fully protected and monitored at all times. If any problems arise, the help desk is reachable by phone call, email, or app. The other main benefit is that pricing is a fixed monthly subscription based on how many users or devices in your organization.
If you have a small to midsize business in any industry (typically 10-250 employees) we would love to work with you! Furthermore, if you are just looking for technology that works and have no interest in fixing IT problems or hiring your own IT staff, we can take care of it for you.
Our main office is located in Des Plaines, IL. We serve businesses anywhere in the Chicagoland area along with some areas of Wisconsin and Indiana.
Our current clients include automotive dealerships, eCommerce fulfillment, marketing agencies, physicians, financial advisors, educational centers, nonprofit organizations, and more!
Book an intro call with our sales team below!
customer testimonials
See what our clients have to say!
I've worked with Shartega for about three years now on projects both small and large. What I've noticed is that no matter if you are just submitting a ticket for something as simple as a password reset, or working with them on the creation of an entirely new network for an all-new automotive dealership, their professionalism always shines through.
Director of Marketing
They are the best! They are quick to answer and super friendly. Anytime I call in someone always answers immediately or if I need help with something on my computer they are very responsive. I can always count on them for any issues with my computer. The field workers Wes and Chris are very friendly! Neric has always been very helpful as well. Great team and great customer service. Highly recommend!
Director of Marketing
Christopher is absolutely amazing! Shartega does an awesome job and is very responsive. Highly recommend this company.
Used Car Manager
Shartega IT support has been a great asset to our company. They are very responsive and helpful. It was a great decision on the part of our company to sign up with Shartega.
Sales Manager
Great guys to work with! Very helpful and friendly. Always making sure the job is done correctly. Would never hesitate to use them.
Finance Director
Dave is always responsive and knowledgeable. I appreciate his great communications and follow-ups.
Director of Service
READY TO START?
Jump on a call with an IT professional to get started.
On the call, we’ll discuss your technology needs and challenges.
Product Overviews
Please visit our content library if you’d like more information about products like Microsoft 365, Google Workspace, Acronis Cloud Backup, or RingCentral phone & video.
Not Happy With Your Current IT Provider?
Whether you’re working with an existing MSP that isn’t cutting it or you’ve never had an IT service provider, let us show you why we’re different. We deliver IT that works all the time, every time.
Our main office location
Shartega IT is headquartered in Des Plaines, IL in the northwest suburbs of Chicago.
