MSP vs. TSP vs. In-House IT Support
In today’s digital era, businesses of all sizes rely heavily on technology to achieve their goals. From managing data to communicating with clients, technology is…
Managed IT Services Pricing: The Complete Guide
Complete IT
Solution
support
centralized
professional
alignment
vCIO
Aligning your technology with your business
Whether it’s implementing a new technology solution, optimizing existing systems, or providing ongoing support and training, we are dedicated to ensuring your company’s technology infrastructure is reliable, efficient, and secure. By partnering with Shartega IT, you can focus on your core business functions while leaving the technology management to us.
Why do you need IT?
Your business is potentially facing a number of IT challenges that can impact your ability to grow and succeed. Some of the biggest IT challenges that businesses face include:
Limited resources
Businesses often have limited resources, including budget, staff, and time. This can make it difficult to invest in the latest technologies, hire IT talent, or devote the necessary time and attention to IT management.
Cybersecurity threats
Cybersecurity threats are a growing concern for businesses of all sizes, but businesses may be particularly vulnerable due to limited resources and lack of experience. Cyber attacks can be costly and damaging, leading to lost revenue, lost data, and damage to the business’s reputation.
Scalability
Businesses need technology solutions that can scale as they grow. However, it can be challenging to predict future technology needs and ensure that technology solutions are flexible and adaptable enough to meet evolving needs.
Data management
Young businesses may struggle with data management, including data storage, backup, and retrieval. Without proper data management practices in place, businesses can risk losing important data or failing to comply with regulations.
Integration
Young businesses may need to integrate different technologies or software platforms to support their operations. This can be a complex and challenging process, especially if the business lacks the necessary IT expertise.
Compliance
Depending on your industry, your business may need to adhere to compliance standards such as HIPAA, PCI DSS, or GDPR. Meeting these requirements can be difficult. to do without the right expertise.
What is the impact?
The impact of a business that is struggling with poor or no IT management and support can be significant.
Downtime
Without proper IT management and support, a business may experience more frequent and prolonged downtime. This can result in lost productivity, revenue, and opportunities.
Security vulnerabilities
Poor or no IT management and support can also leave a business vulnerable to cybersecurity threats. The business may lack the necessary security measures and protocols to protect its systems and data.
Poor customer service
Inefficient IT systems and processes can impact customer service, leading to frustrated customers and lost business.
Reduced competitiveness
A business with poor IT management and support may struggle to keep up with competitors who are leveraging technology to their advantage. This can lead to a loss of market share and opportunities.
Higher costs
The lack of proper IT management and support can result in higher costs over time. The business may experience more frequent breakdowns, require more extensive repairs or replacements, and face increased costs associated with cybersecurity threats.
Lack of strategic direction
Without a strategic approach to IT, businesses may struggle to align their technology investments with their overall business objectives. This can lead to wasted resources and missed opportunities for growth and innovation.
What options are out there?
Businesses need to have reliable IT infrastructure and support. However, not all businesses have the expertise or resources to manage their IT systems themselves.
This is where managed service providers (MSPs), technology success providers (TSPs), and in-house IT support come into play. Feel free to check out our post on the difference between these three options!
Here's how we do IT
We provide a range of services to help businesses succeed in today’s digital landscape. As a technology success partner, we work closely with you to understand your unique challenges and goals, and then deliver customized solutions that align with your business objectives.
Whether it’s implementing a new technology solution, optimizing existing systems, or providing ongoing support and training, we are dedicated to ensuring your company’s technology infrastructure is reliable, efficient, and secure. By partnering with Shartega IT, you can focus on your core business functions while leaving the technology management to us.
What is Complete IT?
Complete IT is a per-user managed IT service that provides your organization with essential IT services and support driven by your business goals. It is designed for small and medium-sized businesses that need a robust set of IT services at an affordable price—without sacrificing quality or customer experience.
Support
Our in-house technicians are here to support you day in and day out. With both reactive and proactive services, our goal is to provide the highest level of care with a personal touch.
Centralized Services
We ensure standards are running properly including patch management, monitoring, cybersecurity, EDR enablement, backups, documentation, training, and runbook.
Professional Services
Our professional services team is available to assist with any major moves, such as network installs, PC installs and refreshes, cabling and wiring, or new office builds.
Technology Alignment
Your technology alignment manager will identify risks, implement industry best practices, and conduct a monthly technology alignment review for your business.
vCIO
Our vCIO will meet with you quarterly to review your business goals and strategic roadmap.
Schedule A Meeting
We’d love to know more about how your business utilizes technology.
