Managed IT Services in Addison That Support Business Growth

Unlock seamless operations, security, and time for growth with managed IT services in Addison—your path to effortless business progress.

Managed IT services in Addison helping businesses improve efficiency, security, and growth

How Do Our Results Compare to Other Managed Service Providers?

Experience the difference with proactive care, guaranteed performance, and monthly onsite visits—delivering peace of mind and measurable business value.

25+ years

Proven experience

3x investment

Proactive IT resources

90-day

Performance guarantee

Onsite every month

Accountability visits

Why choose our managed IT services in Addison?

Discover how managed IT services in Addison can transform your business with these six powerful benefits—each designed to keep you secure, efficient, and ahead of the curve.

01

Proactive problem prevention

We solve issues before they happen, so you avoid costly downtime. Our team is always looking ahead, not just reacting to problems.

02

Security that never sleeps

Your business is protected day and night with advanced cybersecurity. We invest 3x more in proactive IT to keep you secure, compliant, and moving forward.

03

Transparent partnership

You’ll always know what’s included, how billing works, and what to expect. The Shartega Transparency Before Signature™ Commitment means no surprises—just clarity.

04

Monthly onsite assurance

With the Shartega Monthly Accountability Visit™, we’re in your building every month, checking systems and holding standards. You see us before anything breaks.

05

No more bad MSP experiences

If after 90 days you feel like we’re just another reactive MSP, we’ll help you transition away—at no cost. That’s our “No More Bad MSP Experience” Guarantee™.

06

More time for your business

Spend less time worrying about IT and more time growing your business. We handle the tech, so you can focus on what matters most. Ready to experience effortless IT? Let’s talk about your goals.

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Addison managed IT services featuring complete support, advanced security, automated patching, vCIO guidance, and cloud integration

What features set our managed IT services in Addison apart?

Our managed IT services in Addison are built for simplicity and automation, so you can focus on your business—not your technology.

Complete IT support and management

From helpdesk to onsite visits, we handle every aspect of your IT. You get one point of contact and total peace of mind.

Proactive investment in your success

We invest 3x more in proactive IT to keep you secure, compliant, and efficient. This means fewer issues and more uptime for your team.

Advanced security stack

Your business is shielded by next-generation firewalls, AI-driven threat detection, and 24/7 monitoring. Security is always working in the background.

Automated updates and patching

We keep your systems current and protected with automated updates. No more worrying about missed patches or vulnerabilities.

vCIO and TAM services

Get expert IT guidance with a dedicated vCIO and Technical Account Manager. We help you plan, budget, and align technology with your business goals.

Seamless cloud integration

Move to the cloud with zero hassle. We handle migration, management, and ongoing support, so you can work from anywhere with confidence.

Our IT services in Addison

Our managed IT services in Addison cover everything your business needs to stay secure, productive, and future-ready.

IT services in Addison including helpdesk support, infrastructure monitoring, cybersecurity, IT strategy, implementation, and cloud services

IT support

Fast, friendly helpdesk and onsite support for any technology issue. We’re always just a call or click away.

Infrastructure monitoring

We watch over your servers, networks, and devices 24/7. Problems are caught and fixed before you even notice.

Cybersecurity

Protect your data and reputation with layered security, including firewalls, antivirus, and employee training. Stay ahead of threats.

IT guidance and strategy

Our experts help you plan for growth, budget for technology, and make smart IT decisions. You get a clear roadmap for the future.

New technology implementation

We handle setup and rollout of new systems, software, and devices. Your upgrades are smooth and stress-free.

Cloud services

From on-premises servers to cloud platforms, we manage it all. Enjoy flexibility, scalability, and reliable performance.

What industries do we support?

Our managed IT services in Addison are trusted by businesses across these key industries, each with unique needs and challenges.

Managed IT services in Addison for automotive dealerships, manufacturing, financial services, professional services, and SMBs

Automotive dealerships

We help dealerships streamline operations, protect customer data, and keep sales moving with reliable, compliant IT solutions tailored for automotive environments.

Manufacturing

Manufacturers rely on us for secure networks, uptime, and compliance. We keep your production lines running and your data protected.

Financial services

We support financial firms with secure, compliant IT systems. Your sensitive data stays safe, and your operations stay efficient.

Professional Services

Law firms, accountants, and consultants trust us for responsive support and strategic IT planning that keeps their businesses running smoothly.

Small and Medium Businesses

We empower SMBs with enterprise-grade IT support, proactive care, and solutions that scale as you grow—without breaking your budget.

What you’re getting with managed IT services in Addison

Imagine IT that just works—giving you time, clarity, and peace of mind. With us, IT support is just 25% of our business; the other 75% is built on proactive resources and processes that streamline your environment, reduce reactive issues, and lower risk. We invest 3x more in proactive IT to keep you secure, compliant, and efficient.

Whether you’re an auto dealership with 20–300 users or another business with 20–100 (focusing on 30+ users), you get always-there reliability, clear communication, and a proactive approach that keeps your business moving forward.

Addison managed IT services delivering proactive support, reduced risk, and reliable technology for businesses with 20 to 300 users
Addison IT services backed by CATA, Microsoft, Cisco, HP, Lenovo, and SonicWALL partnerships

Our accreditations

We’re proud to be recognized by industry leaders like the Chicago Automobile Trade Association (CATA), Microsoft, Cisco, HP, Lenovo, and SonicWALL.

These partnerships reflect our commitment to delivering secure, reliable, and innovative managed IT services in Addison for your business.

Awards & recognition

Our team holds certifications such as CompTIA A+, CompTIA Network+, CompTIA Project+, ITIL Foundations, Apple Certified Support Professional, and both Microsoft 365 Certified: Modern Desktop Administrator Associate and Identity and Access Administrator Associate.

These achievements show our dedication to ongoing learning and excellence, ensuring your business receives support from trusted, highly qualified professionals.

Addison IT support backed by CompTIA, ITIL, Apple, and Microsoft 365 certifications

What our clients say

ZACH SEGRETI
ZACH SEGRETI
“Sam is the best !”
Response from the owner
Thank you for the kind words! We're lucky to have Sam on our team, and we'll be sure to share your feedback with him. We're glad he was able to provide the fast, reliable service you deserve. Thanks for choosing Shartega IT!
October 21, 2026
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Mandeep Mangat
Mandeep Mangat
“I have had a great experience with Shartega IT. The team is professional, responsive, and committed to delivering high-quality IT solutions. The staff is knowledgeable, and always willing to go the extra mile to provide support and guidance. Their attention to detail, and commitment to excellence make them a trusted technology partner. I highly recommend Shartega IT to any organization looking for reliable IT services, outstanding support”
Response from the owner
Thank you for taking the time to share your experience! We're honored to be your trusted technology partner. Our team works hard to deliver outstanding support and practical IT solutions, and it's wonderful to hear that our commitment to excellence and attention to detail have stood out. We appreciate your confidence in us and look forward to supporting your success in the future.
October 22, 2026
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Samara Salem
Samara Salem
“Sam is the best IT Field Engineer! He did an excellent job replacing my computer and making sure everything was working properly. He was professional, knowledgeable, and efficient throughout the process. I really appreciate his hard work and excellent service. Highly recommend!!”
Response from the owner
Thank you for the wonderful review! We're thrilled to hear that Sam provided such a great experience during your computer replacement. We'll be sure to share your kind words with him. Thank you for trusting Shartega IT, and we appreciate your recommendation!
October 16, 2026
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Orhi Youkhana
Orhi Youkhana
“Sam is always there whenever we need him. We appreciate his work ethic and are super lucky to have him!”
Response from the owner
Thank you for your feedback! We're fortunate to have Sam on our team, and we're glad his dedication made a difference. We appreciate your business and your review.
October 15, 2026
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Eddie Romei
Eddie Romei
“I had an absolutely fantastic experience. Sam came out to set up my new monitors, and the entire process was seamless from start to finish. He worked incredibly fast, and was highly professional throughout. Sam didn't just plug everything in, he took the extra time manage all the cables so that my desk looks completely spotless and clutter-free.”
Response from the owner
Thank you for the fantastic review! We're delighted to hear that Sam provided such a seamless experience. He takes great pride in not only getting everything set up correctly but also paying attention to the details, like keeping your workspace clean and organized. We'll be sure to share your kind words with him. Thank you for choosing Shartega IT!
October 16, 2026
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Carl Webster
Carl Webster
“Got me up and running promptly and didn't try to blame someone else for the issue at hand. Alek stayed on it and kept digging until he discovered the issue and quickly made the change to get us running!”
Response from the owner
Thanks for the great review! We're glad Alek was able to get things resolved quickly. We appreciate your kind words about his persistence and dedication to finding the right solution. Thanks for trusting Shartega IT!
October 7, 2026
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Zakk Trujillo
Zakk Trujillo
“Sam continues help me out with all my installations and needs. Any request I have Sam jumps on it right away and puts his best foot forward. So happy to have my brand new computer installed!”
Response from the owner
Thank you for your kind words! We're glad Sam Salem was there to help with your installations and get your new computer set up. We appreciate your continued trust in our team!
September 23, 2026
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UrviandApurva Shah
UrviandApurva Shah
“Great Service and prompt response. Sam the field manager did a great job with the upgrades and get my computer up to the speed with all new software and hardware. Thank you to the team and Sam.”
Response from the owner
Thank you for the wonderful feedback! We're glad to hear you had a great experience. Sam takes pride in providing prompt service and ensuring our clients get the most out of their technology investments. We'll be sure to share your kind words with him and the rest of the team. Thank you for choosing Shartega IT!
September 18, 2026
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Eric Lund
Eric Lund
“Great company with a great team. Everyone is friendly and I'm looking forward to continuing to work with them!”
Response from the owner
Thank you for your kind words! We're thrilled to hear you've had a positive experience with our team. Providing friendly, professional service is our top priority, and we look forward to continuing to work with you. We truly appreciate your support!
September 18, 2026
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xavier
xavier
“Sam was great! He resolved my problem, quickly and efficiently.”
Response from the owner
Thank you for your kind words! We're glad to hear that Sam was able to resolve your issue quickly and efficiently. We appreciate your feedback and look forward to continuing to support you.
September 18, 2026
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Joshua Faragoi
Joshua Faragoi
“Really good people and a great company overall. Always professional and helpful.”
Response from the owner
Thank you for your kind words! We're glad to hear you had a positive experience with our team. We appreciate your support and look forward to continuing to provide you with professional and helpful service
September 18, 2026
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A Khan
A Khan
“Sam is amazing. He always helps when needed and goes above and beyond to make sure everything is functioning properly.”
Response from the owner
Thank you for your kind words! We're thrilled to hear that Sam provided such an exceptional experience. He truly takes pride in helping our clients and goes above and beyond to ensure everything is working properly.
September 14, 2026
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NANCY MARTINEZ
NANCY MARTINEZ
“Great service provided by Sam as he was very professional. He explained in detail what was going to be done and ask for any concerns.”
Response from the owner
Thank you for your feedback! We're glad to hear Sam provided professional service and kept you informed throughout the process. We'll be sure to share your kind words with him. We appreciate your support!
September 14, 2026
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Annie Ma
Annie Ma
“Sam was great! Did everything in a timely manner and answered all my questions.”
Response from the owner
Thank you for your kind words! We're glad to hear that Sam provided timely service and took the time to answer all of your questions. We appreciate your feedback and look forward to supporting you again in the future!
September 15, 2026
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Sid Rabin
Sid Rabin
“Sam is always very helpful when he hooks up our computers and does a fantastic job. Chartaga is always very helpful and efficient.”
Response from the owner
Thank you for the great review! We're happy to hear Sam was helpful and that you've had such a positive experience with Shartega. We truly appreciate your support!
September 15, 2026
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Tony
Tony
“Sam was great
Thanks”
Response from the owner
Thank you for your feedback! We're delighted to hear that Sam provided great service. We appreciate you taking the time to share your experience and will be sure to pass along your kind words to him.
September 11, 2026
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Tim Slamkowski
Tim Slamkowski
“Sam is always extremely helpful.”
Response from the owner
Thank you for your kind words! We're thrilled to hear that Sam was able to provide such helpful support. He is always dedicated to ensuring our clients and team members have a great experience, and we'll be sure to share your feedback with him. We truly appreciate you taking the time to recognize his efforts and thank you for choosing Shartega IT!
September 11, 2026
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Fausto Garcilazo
Fausto Garcilazo
“The service was very helpful”
Response from the owner
Thank you for your wonderful review! We’re delighted to hear that you found our service very helpful. Our team is committed to providing knowledgeable and responsive support, and it means a lot to know we were able to assist you. We appreciate your feedback and look forward to helping you again in the future!
May 16, 2026
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Brittany Knowlton
Brittany Knowlton
“Wonderful team to work with!”
Response from the owner
Thank you for the kind words! We're thrilled to hear you had a wonderful experience working with our team. We truly appreciate your support and look forward to continuing to serve you.
August 17, 2026
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Crippled Chic
Crippled Chic
“Shartega is the most professional IT company I’ve ever had the pleasure of working with. The experience I had with them was exceptional, and I will recommend them to anyone needing IT services in the future.”
Response from the owner
Thank you for your kind words and for taking the time to share your experience. We are honored to have earned your trust and are thrilled to hear that our team provided exceptional service. Your recommendation means a great deal to us, and we look forward to continuing to support your IT needs in the future.
August 17, 2026
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Collin Knowlton
Collin Knowlton
“They offered great service and helped out with any questions I had”
Response from the owner
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team.
August 17, 2026
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Jason Larson
Jason Larson
“So great and so professional. I had an amazing experience.”
Response from the owner
Thank you! We're so glad you had an amazing experience with Shartega. We appreciate your feedback and look forward to working with you again.
August 17, 2026
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Devin Knowlton
Devin Knowlton
“Fast response time and great team!”
Response from the owner
Thank you for the great review! We're glad our team's fast response times and professional service made a positive impact. We appreciate your support and look forward to helping again in the future!
August 17, 2026
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Ashley Ditzler
Ashley Ditzler
“The team was INCREDIBLY helpful - knowledgeable and communicated in a way that I could understand.”
Response from the owner
Thank you for your thoughtful review.
August 17, 2026
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Sarah W
Sarah W
“Attentive, high quality professionals. Two thumbs way up!”
Response from the owner
Thank you for your kind words. We truly appreciate your support and look forward to serving your IT needs in the future.
August 17, 2026
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Adam Curry
Adam Curry
“I’d give 6 out of 5 stars if I could”
Response from the owner
Thank you for the outstanding review! We'd happily take that sixth star. We truly appreciate your support and are delighted to hear you had such a positive experience with our team.
August 17, 2026
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Peter and Patti D
Peter and Patti D
“James was very responsive and he really knows his S@#T. Great to deal with such a friendly and knowledgable person. Well done!”
Response from the owner
Thank you for the fantastic review! We're delighted to hear that James was responsive, knowledgeable, and easy to work with. We'll be sure to share your kind words with him. We truly appreciate your support and the opportunity to serve your IT needs.
August 18, 2026
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Isaiah Sweezie
Isaiah Sweezie
“I’ve recently worked with Ethan Turner. I was having some issues with the hardware on some of my computers for my workplace. He was extremely knowledgable and courteous when it came to my problems. His professionalism is 2nd to none. I didn’t expect that level of customer service from an IT company. What struck me as most surprising is that he was willing to answer my questions off the clock as well. This company is a highly reputable company and their employees go above and beyond. Give them a shot.”
Response from the owner
Thank you for sharing such thoughtful feedback. We're delighted to hear that Ethan provided the knowledgeable, courteous, and professional support you needed. Going above and beyond for our clients is something we take great pride in, and we're honored that your experience exceeded expectations. We'll be sure to share your kind words with Ethan. Thank you for your trust and recommendation of Shartega!
August 18, 2026
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Kyle Gates
Kyle Gates
“Wonderful team, efficient and reliable”
Response from the owner
Thank you, Kyle, for your kind words. We're delighted to hear you found our team wonderful, efficient, and reliable. Your satisfaction is our priority, and we look forward to continuing to support your needs.
August 18, 2026
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Dan Wolf Chevrolet Service Department
Dan Wolf Chevrolet Service Department
“Fast response with clear explanation ! Aleks was so patient as we worked through this technical problem. So grateful for his expertise!”
Response from the owner
Thanks so much, Dan! Aleks is a rockstar at making managed IT support services feel effortless. Glad we could help!
August 18, 2026
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Jose Torres
Jose Torres
“Excellent service overall. Their Support team is always very helpful in resolving my computer issues!”
Response from the owner
Thank you for your feedback and for taking the time to share your experience. We are pleased to hear that our Support team has consistently provided helpful assistance in resolving your computer issues. Delivering reliable, responsive service is our top priority, and we greatly appreciate your trust in Shartega. We look forward to continuing to support your technology needs.
August 20, 2026
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Allison Schimming
Allison Schimming
“Great experience working with Shartega. Whenever our team submits a ticket, they get back to us quickly and keep us informed of the ETA/status (way better than my last IT company). They've been reliable and very easy to work with!”
Response from the owner
Thank you for the wonderful review! We're thrilled to hear that you've had a great experience working with Shartega. Providing quick responses, clear communication, and reliable support is a top priority for our team, so it's great to know that our efforts have made a difference. We truly appreciate your trust and are grateful for the opportunity to support your organization's technology needs.
August 20, 2026
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Roberto Villanueva
Roberto Villanueva
“I was completely down on a weekend and their Support services had me up and running asap! I was very grateful to have them available to help me out on busy Saturday morning!”
Response from the owner
Thank you for the wonderful review! We're so glad our team could get you back up and running quickly, even on a busy Saturday morning. Providing responsive and reliable support when our clients need it most is what we're all about. We truly appreciate your trust in Shartega and your kind words!
August 20, 2026
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Jackie Hernandez
Jackie Hernandez
“We've had Shartega managing us for years now. They handle everything from our computers to our phones and anything we need done with our technology. They have made it so we only have to focus on our business needs and not have to worry about any IT related problems.”
Response from the owner
Thank you for your wonderful review and for trusting Shartega over the years! We're honored to support your business and handle your technology needs, from computers and phones to day-to-day IT support. It's great to know that our team has helped give you peace of mind so you can focus on running your business. We truly appreciate your partnership and look forward to continuing to support your success!
August 20, 2026
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Jacqueline Torres
Jacqueline Torres
“It's always a pleasure to work with Shartega. They have very friendly staff that go above and beyond to help you. I highly recommend them!”
Response from the owner
Thank you for your kind words and recommendation! We're thrilled to hear that you've had such a positive experience with our team. Providing friendly, responsive service and going the extra mile for our clients is what we strive for every day. We truly appreciate your trust in Shartega and look forward to continuing to support your business.
August 20, 2026
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Juan Manuel Palomo
Juan Manuel Palomo
“Excelente Servicio!!”
Response from the owner
Thank you! We're grateful for your feedback and are happy to hear you received excellent service from our team.
August 20, 2026
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Barbara Scott
Barbara Scott
“We were in desperate need of IT support as our IT person retired. Shartega took over that role seamlessly and has provided amazing support. Their Support Desk team are great to work with and very friendly! Very happy with them!”
Response from the owner
Thank you so much for the wonderful review! We're glad we could step in and make the transition after your IT retirement a smooth one. It's great to hear that you've had such a positive experience with our Support Desk team. We truly appreciate your trust and partnership!
August 21, 2026
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Alfonso Rivera
Alfonso Rivera
“Top notch support from a very friendly and knowledgeable staff!”
Response from the owner
Thank you for the wonderful review! Our team works hard to deliver exceptional support, and it's great to know that our friendly and knowledgeable staff made a positive impact. We truly appreciate your feedback and look forward to helping you again.
August 23, 2026
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Emily Schimming
Emily Schimming
“We have a family business and Shartega has helped us tremendously. They are experts in IT- thank goodness because I can focus on other things and trust they are taking care of the tech side. Special shout out to the weekend team who saved me the other day 🥲, you guys are the best!!”
Response from the owner
Thank you so much for your kind words and for trusting Shartega with your family's business! We're honored to be your IT partner and are thrilled to hear that our team helps give you peace of mind so you can focus on running your business. A special thank you for recognizing our weekend support team. They'll be delighted to hear they were able to help when you needed it most. We truly appreciate your support and look forward to continuing to serve you!
August 25, 2026
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Roman Stansberry
Roman Stansberry
“It was a smooth experience! Sam switched out my old office printer with a new one, and it was all done very quickly. Great communication before and after the job. I'm glad that Shartega is handling our dealership's IT needs.”
Response from the owner
Thank you for taking the time to share your experience! We're thrilled to hear that Sam made the printer replacement process smooth and efficient. Clear communication and timely service are priorities for our team, and we're glad that showed throughout the project. We truly appreciate your trust in Shartega to support your dealership's IT needs and look forward to continuing to serve you. Thank you for your partnership!
August 25, 2026
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Stephen Berenson
Stephen Berenson
“Shartega is an awesome partner to have when running a business. From the very beginning, they felt more like friends than business associates. I truly can’t say enough good things about my experience working with them.

Everyone on their team is incredibly friendly, knowledgeable, and patient. They were always quick to respond and willing to help with any technology issues that came up. I highly recommend Shartega to anyone looking for a reliable and supportive technology partner.”
Response from the owner
Thank you for your incredibly kind words and for trusting Shartega throughout our partnership. Working with you has truly been a pleasure, and we're honored to have been part of your business journey. Your feedback means a great deal to our entire team.
August 26, 2026
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Arlington Auto Brokers Inc
Arlington Auto Brokers Inc
“Very professional and very and his responses to taking care of everything that our dealership is great.”
Response from the owner
Thank you for your kind words! We truly appreciate your feedback. Providing professional, responsive support is always our goal, and we're glad to hear that our team has been able to take great care of your dealership's needs. Thank you for your trust and partnership. We look forward to continuing to support your team!
August 26, 2026
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Mark Saltzman
Mark Saltzman
“Sam Salem was fantastic, he did a great job, fast, efficient and friendly and everything was perfect”
Response from the owner
Thank you for your kind words! We're thrilled to hear that Sam Salem provided fast, efficient, and friendly service. We take great pride in delivering exceptional support, and it's wonderful to know Sam exceeded your expectations. We appreciate your trust in Shartega and look forward to continuing to support your business.
August 26, 2026
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Arriane Torres
Arriane Torres
“Sam did an amazing job replacing my old computer monitors. I now have newer monitors, and a more comfortable keyboard/mouse to use at my workspace. Thanks Shartega and Sam”
Response from the owner
Thank you for taking the time to share your experience! We're glad Sam was able to make the PC replacement seamless and ensure all your important information was transferred safely. We'll make sure he sees your kind message. Thank you for choosing Shartega!
September 11, 2026
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Bob Wendling
Bob Wendling
“Thanks James! This issue was a problem for a while, thanks for your help”
Response from the owner
Thank you for the great feedback! We’re glad to hear that Aleks was able to respond quickly and help get your new hardware set up as soon as possible. Providing fast and reliable support is very important to our team, and we appreciate you taking the time to share your experience. Please don’t hesitate to reach out if you ever need anything in the future!
September 15, 2026
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Cayla Woldhuis
Cayla Woldhuis
“Very impressed with their expertise and service!”
Response from the owner
Thank you for your feedback! We're happy to hear you were impressed with our expertise and service. We appreciate your support and look forward to working with you again.
September 1, 2026
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Kayla Walker
Kayla Walker
“Great service and very professional team!”
Response from the owner
Thank you for the wonderful review! We're glad to hear you had a positive experience with our team. We appreciate your trust in Shartega and look forward to continuing to support you.
September 1, 2026
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Ozzy car
Ozzy car
“Overall a great experience and definitely recommend to anyone who is looking for professional, quality and or great work. Staff treated me amazing and met my expectations to the full.”
Response from the owner
Thank you for the wonderful review! We're delighted to hear you had a great experience and that our team met your expectations. We truly appreciate your recommendation and look forward to serving you again in the future.
September 2, 2026
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Kelli Ann

I had the pleasure of working with Ethan Turner this week. He is extremely knowledgeable, professional and friendly. He took time to go over everything with me in detail. I was very impressed with his quick response as well as how efficient he was in getting the job done. I am grateful for the opportunity to work with him. I highly recommend Shartega, as their employees are top notch!

Response from the owner
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Ethan provided the knowledgeable, professional, and friendly service we strive for every day. We'll be sure to pass along your recognition to him. Your feedback means a great deal to our team, and we're grateful for the opportunity to support you. Thank you for choosing Shartega and for your recommendation, we truly appreciate your trust in us!
July 16, 2026
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Arman Dzafic
“Great experience, and fast to resolve my issue. Love it! Thank you for your quick help James!
-Arman at Audi EK.”
Response from the owner
Thank you, Arman! We're glad we could resolve your issue quickly and provide a great experience. We appreciate your feedback and look forward to supporting you again in the future!
July 29, 2026
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Michael De Franze

Fast Service!

Response from the owner
We appreciate your positive feedback! We're here to support your business.
July 3, 2026
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Dan Drescher

great IT company.

Response from the owner
We appreciate your positive review! It’s clients like you who make our work so rewarding.
July 27, 2022
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karry heath

Type of service

Response from the owner
Hey Karry, thanks for taking the time to leave us a review! Reach out anytime!
July 9, 2024
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Jim Bair

Excellent service.

Response from the owner
Thank you for the wonderful review! We're glad to have met your expectations.
October 5, 2023
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Office Hiller Ford

Can't get better IT help anywhere

Response from the owner
Wow, thank you so much, that honestly means the world to us! Our managed IT support services team in Des Plaines works hard to earn that kind of praise. Always happy to help!
July 3, 2020
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Darwin Davis

Great Service!

Response from the owner
Thank you for your positive feedback! It’s wonderful to know our team has been helpful.
January 13, 2023
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Diane Addante

Always helpful in all situations

Response from the owner
Thanks so much, Diane! That's exactly what great IT support services should feel like. Always happy to help!
September 20, 2024
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Dan Wolf Chevrolet Service Department

Fast response with clear explanation !

Response from the owner
Paul Klupshas

Great timely customer service.

Response from the owner
Thanks so much, Paul! Speedy IT support services are always the goal here at Shartega. Appreciate you sharing this!
July 22, 2020
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Darya Lali

Quiet area and kind and helpful staff

Response from the owner
Thank you for your feedback! We're thrilled that you're satisfied with our service.
February 8, 2023
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Nicole Fetters-Murphy

Very pleased with the communication and service!

Response from the owner
We’re thrilled to hear that you had a positive experience. Thank you for your support!
September 29, 2022
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Milton Michael (Miltonmm21)

Always super helpful. There every step of the way.

Response from the owner
We’re so pleased to hear that you're happy with our solutions. Thank you for your support!
February 3, 2023
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Marc Kubil

Always prompt

Response from the owner
Thanks Marc! Prompt IT support services is something we truly pride ourselves on. Appreciate you sharing this!
February 11, 2026
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Renata Zadro

fast and efficient

Response from the owner
Thank you for your feedback! We're glad to hear you found our service fast and efficient. We appreciate your support and look forward to working with you again!
March 6, 2026
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Cory Pippenger

Excilent service, super friendly staff and always there when I need them!

Response from the owner
Thanks so much, Cory! Our managed IT support services team loves hearing this. Always happy to help!
July 21, 2020
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Lynn Natividad (LYNN LAZARO)
“If you are looking for professional and speedy resolution to your IT issues, I highly recommend Shartega! Highly reliable!”
Response from the owner
Thanks so much, Lynn! Speedy and reliable professional IT services is exactly what we aim for!
August 30, 2022
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Sam

Very good IT company they are super responsive to trouble tickets and requests...very happy with the service.

Response from the owner
We appreciate your kind words! It's fantastic to hear you're happy with our IT support.
February 23, 2023
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Harvey Nyien

They were able to resolve my issue in a timely manner.

Response from the owner
Thank you for sharing your positive experience! We look forward to continuing to support your business.
September 30, 2024
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Joe Buerger

Dave Ihm is always responsive and knowledgeable. I appreciate his great communications and follow ups.

Response from the owner
Thanks Joe! Dave truly is a rockstar when it comes to managed IT support services. Appreciate you sharing this!
July 14, 2020
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Shannon Garofalo

Everyone there is SUPER helpful! They are always available to get things done right when I need it done. I know who to call!

Response from the owner
Thanks so much, Shannon! Knowing you always have reliable IT support services in your corner means everything to us. Always happy to help!
July 21, 2020
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Angela Stano

Great customer service! Wes and Chris are always so helpful and very knowledgeable.

Response from the owner
Thanks Angela! Wes and Chris are rockstars on our managed IT support services team. Glad we could help!
July 22, 2020
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Ron Steele

Excellent service

Response from the owner
Thank you for your kind words! We're glad to hear you had an excellent experience with our service. We truly appreciate your support and look forward to helping you again in the future!
May 2, 2026
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Karen Lucas
“Shartega IT support has been a great asset to our company. They are very responsive and helpful. It was a great decision on the part of our company to sign up with Shartega.”
Response from the owner
Thanks so much, Karen! Thrilled our managed IT support services have been such a great fit. Always happy to help!
July 22, 2020
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Gabby Wolf

Chris Bryant is absolutely amazing! Shartega does an awesome job and is very responsive. Highly recommend this company

Response from the owner
Thanks so much, Gabby! Chris is a rockstar, and we love hearing this. Our managed IT support services team works hard to stay responsive, so this means a lot!
July 24, 2020
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Mario Bustos

Very helpful company

Response from the owner
Thank you for the great review! We truly appreciate your kind words. We're glad to hear you found our team helpful, and we look forward to continuing to support you whenever you need us.
May 27, 2026
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Jose Snahke
“Service was fast and efficient!!!!👍👍👍👍”
Response from the owner
Thank you so much for your review! We’re glad you had a fast and efficient experience with us. We truly appreciate your support and look forward to helping you again soon! 👍
May 18, 2026
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S Mandra
“WE have been working with Shartega for several years. ALWAYS responsive to our needs. Provided needed security and diminished any down time. Excellent customer service!”
Response from the owner
Thanks so much, S Mandra! Years of keeping your systems secure and running smoothly, that's what our managed IT support services are all about. Glad we could make a difference!
July 21, 2020
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alizaa g

Staff was very friendly

Response from the owner
Thank you for your kind review! We’re so glad to hear that our staff was very friendly and welcoming. Providing excellent customer service is very important to us, and we appreciate you taking the time to share your experience. We look forward to working with you again!
May 16, 2026
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Moreen Piersanti

always easy to work with and nowledgeable

Response from the owner
We’re glad to hear that you find our team easy to work with and knowledgeable. Providing a smooth and reliable experience is always our goal, and your feedback means a lot to us. We look forward to continuing to support you!
April 28, 2026
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Thea J
“They are the best! They are quick to answer and super friendly. Anytime I call in someone always answers immediately or if I need help with something on my computer they are very responsive. I can always count on them for any issues with my computer. The field workers Wes and Chris are very friendly! Neric has always been very helpful as well. Great team and great customer service. Highly recommend!”
Response from the owner
Thank you, Thea! Wes, Chris, and Neric will love hearing this shoutout! Knowing our managed IT support services team always has you covered means everything. Appreciate you sharing this!
July 22, 2020
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Daniel Rice

Their managed IT services have transformed how we operate. We used to face frequent downtime and technical issues, but now our systems run smoothly 24/7. Their proactive team handles everything, from security updates to troubleshooting. We’ve saved money by eliminating the need for in-house IT. We highly recommend their comprehensive and reliable services!

Response from the owner
Thanks so much, Daniel! So glad our managed IT services have kept your systems humming 24/7. That's what we're here for!
September 30, 2024
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blubzy_
“this service was very helpful 10/10”
Response from the owner
Thank you for your fantastic review! We're thrilled to hear that you found our service very helpful and rated your experience 10/10. We truly appreciate your support and look forward to assisting you again whenever you need us. Thanks for choosing our team!
May 28, 2026
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Danny Wolf

“My understanding of networks and IT is limited to say the least. Knowing that I have a group of guys, not one individual, that listen to what my wants are and then execute those wants into a workable plan gives me the greatest peace of mind. I know they operate by the same standards that I do, which is to not sacrifice quality under any circumstance. I now that the product they deliver will get the job done and will always be flexible enough to adapt as we grow or our needs change”

Response from the owner
Leo

Staff was very patient and super helpful!

Response from the owner
Thank you for your wonderful review! We're so glad to hear that our staff was patient and super helpful during your experience. Providing excellent service and support is always our goal, and your feedback means a lot to our team. We appreciate your business and look forward to helping you again in the future!
May 27, 2026
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Isher Amigon

Service is good and every question I had was answered. Very helpful

Response from the owner
Thank you for your review! We’re happy to hear that you had a good experience with our service and that all of your questions were answered. Providing helpful and reliable support is always our goal. We truly appreciate your feedback and look forward to working with you again!
May 27, 2026
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Bob Wendling

Sam was a busy man yesterday; he set up new printers in the shop (that were sorely needed), added them all to the network, deleted the old printers and got all the new ones tested and working. Thanks Sam

Response from the owner
Ryan Bayer

This company does a great job. I usually work with Aleks, and he is always quick and spot on with fixing the issue on the first try.

Response from the owner
Thank you so much for your kind review! We’re thrilled to hear that you’ve had a great experience working with Aleks. He takes pride in providing fast and accurate support, and your feedback means a lot to our team. We truly appreciate your business and look forward to continuing to assist you whenever you need us!
May 15, 2026
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Arman Dzafic

Great experience, and fast to resolve my issue. Love it!

-Arman at Audi EK.

Response from the owner
"After partnering with Shartega, IT concerns are a thing of the past for us. The comprehensive solutions and proactive support they've provided mean we can focus on our core business, confident that our IT infrastructure is robust and secure. It's been a game-changer for us."
"It's about finding trustworthy partners who listen and care. With Shartega IT's expertise, we have not only expanded our operations but significantly enhanced customer satisfaction and employee productivity, establishing a state-of-the-art network that positions us as a leader in the automotive industry"
"By addressing our critical need for accountability, standardization, and robust IT infrastructure, Shartega IT not only enhanced our operational efficiency but also empowered our staff to focus entirely on delivering exceptional customer service. Their proactive approach and willingness to listen and adapt solutions to our needs have ensured that our IT systems support our mission now and into the future"

Ready for your next step?

Let’s make your IT effortless. Call 773-635-5100 to schedule a free consultation and see how managed IT services in Addison can transform your business.

Contact Addison IT support experts for a free business technology consultation
Addison managed IT services backed by a 90-day performance guarantee and first-month service credit

Our satisfaction guarantee

With the Shartega Performance Guarantee™, you get more than just reactive support. Within 90 days, we’ll reduce recurring issues, improve system performance, modernize your technology, and provide a clear strategic roadmap.

If you don’t see visible operational improvement, we’ll credit your first month—no questions asked. Your satisfaction and business growth are our top priorities.

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Frequently asked questions

What’s included in your managed IT services in Addison?

Our managed IT services in Addison include 24/7 monitoring, helpdesk support, cybersecurity, cloud management, and monthly onsite visits—all designed to keep your business secure and efficient.

How do your managed IT services in Addison reduce downtime?

We use proactive monitoring, rapid response, and monthly accountability visits to catch issues before they cause downtime, keeping your Addison business running smoothly.

Are your managed IT services in Addison compliant with local regulations?

Yes, our managed IT services in Addison follow all relevant data security and privacy regulations, so your business stays compliant and protected from local risks.

Can your managed IT services in Addison support remote work?

Absolutely. Our managed IT services in Addison include secure cloud solutions and remote support, making it easy for your team to work from anywhere.

How quickly can I get help with your managed IT services in Addison?

You get fast, friendly support—often within minutes. Our managed IT services in Addison prioritize urgent issues and provide monthly onsite visits for added peace of mind.

What size businesses benefit most from your managed IT services in Addison?

Our managed IT services in Addison are ideal for businesses with 20–300 users, especially auto dealerships and growing companies with 30+ employees.

How do you keep my data safe with managed IT services in Addison?

We use advanced security tools, regular updates, and employee training to protect your data. Our managed IT services in Addison are built for strong, layered defense.

What makes your managed IT services in Addison different from other providers?

We invest 3x more in proactive IT, offer monthly onsite visits, and guarantee satisfaction—giving your Addison business reliable, forward-thinking technology support.