Fast & reliable IT services

Managed IT Services Aurora

Our technology-driven solutions fuel business growth, enhance security, and spur innovation for small and medium-sized enterprises. Tailored and cost-effective, our IT services are designed to elevate operations, protect data, and streamline success. Together, we transform challenges into opportunities, ensuring your business thrives.

Branded Shartega IT service vehicle used for onsite support calls
Shartega IT engineers collaborating at a workstation

Your Partner in Information Technology Excellence

Personalized IT strategies for small and medium-sized businesses

Cost-effective solutions tailored for Aurora’s market

Comprehensive disaster recovery plans for peace of mind

Daily support for seamless day-to-day operations

Wide range of services including cloud and network services

10-Minute

Response

99.4%

Retention

25+

Years strong

100%

Tech passion

On-demand IT consultations

Our on-demand consultation services ensure that you're never left in the dark

Tailored cloud solution

Our cloud solutions are crafted to boost efficiency and flexibility.

Proactive cybersecurity monitoring

We watch over your ideal IT network to diagnose and prevent breaches before they happen.

All-inclusive helpdesk services

Experience hassle-free IT support with our all-inclusive helpdesk services.

Advanced vCIO services

Strategize like a Fortune 500 company with our virtual Chief Information Officer services.

Seamless mobility and remote work solutions

Our mobility solutions provide secure and efficient access to your business workflow.

Easily Achieve Your Business Goals

Our mission is to empower small and medium-sized businesses with information technology solutions that are not only high quality but also cost-effective. We understand the challenges you face daily, from ensuring data security to managing computer systems and mobile devices. Our service offerings are designed to give you peace of mind, knowing that your IT needs are in capable hands, allowing you to focus on achieving your business goals.

Lightning-fast response times

Imagine the peace of mind knowing that within 10 minutes of your call, a solution to your IT crisis is already in motion.

Stellar customer retention speaks volumes

With a 99.4% customer retention rate, our track record is nearly perfect to keep your business running.

Direct access to best-in-class expertise

With Shartega IT you have direct access to expert technicians from the get-go.

Advanced security measures

Our sophisticated security stack and proactive IT strategies protect you from emerging cyber threats.

Customized IT roadmaps

By understanding your business’s unique needs, we create tailored IT roadmaps that align with your company’s long-term goals.

Community-driven commitment

Choosing us means partnering with a service that values customer satisfaction and community.

Shartega IT technician unpacking new client hardware

Managed IT services

Our backup and disaster recovery services keep your critical information protected and recoverable.

Threat detection and response

From real-time threat detection to managed EDR, we protect your business from every angle.

Cloud migration and integration

Whether it is cloud storage or full infrastructure, we move you across without the disruption.

Data backup and disaster recovery

Our backup and disaster recovery services keep your critical information protected and recoverable.

Virtual CIO services

Our vCIO service gives you expert guidance to shape and improve your technology strategy.

IT helpdesk and support

Tech support that is quick, efficient and courteous, keeping your operations flowing.

Automotive dealerships

Keep the showroom, service lane and DMS running with IT built for dealership operations and compliance.

Manufacturing

Protect production and keep the plant floor connected with resilient networks and proactive monitoring.

Financial services

Safeguard sensitive client data with advanced cybersecurity and dependable, audit-ready IT support.

Staff was very friendly

Alizaa g

Great customer service! Wes and Chris are always so helpful and very knowledgeable.

Angela Stano

Great experience, and fast to resolve my issue. Love it!

-Arman at Audi EK.

Arman Dzafic

They are the best! They are quick to answer and super friendly. Anytime I call in someone always answers immediately or if I need help with something on my computer they are very responsive. I can always count on them for any issues with my computer. The field workers Wes and Chris are very friendly! Neric has always been very helpful as well.  Great team and great customer service. Highly recommend!

Thea J

WE have been working with Shartega for several years.  ALWAYS responsive to our needs. Provided needed security and diminished any down time.  Excellent customer service!

S Mandra

Everyone there is SUPER helpful! They are always available to get things done right when I need it done. I know who to call!

Shannon Garofalo

Let Us Be Your Support System

Our suite of support services has been carefully designed to address the specific needs of Aurora businesses. From remote monitoring and management that keeps your operations smooth and secure, to managed security services that protect against evolving threats, Shartega IT has the expertise to support your company’s IT infrastructure.

Prepare and protect your business against unforeseen disasters with our robust recovery solutions.

Secure and streamline the use of mobile devices within your company.

Ensure your computer systems are always running efficiently and securely.

Our network services guarantee that your business stays connected and secure.

Defend your business against cyber threats with our comprehensive security services.

Keep your IT infrastructure running smoothly with our proactive monitoring.

Leverage the power of cloud computing for flexibility and scalability.

Shartega IT branded service vehicles at the office

Be Strategic in Your Plans for the Future

To ensure your technology investments align perfectly with your business strategy, your dedicated technology alignment manager (TAM) will conduct regular evaluations of your IT infrastructure. Alongside, our vCIO service provides visionary IT leadership and strategic planning, making sure your technology solutions not only meet your current needs but also anticipate future challenges.

High-Quality, Cost-Effective IT Solutions in Aurora

Shartega IT is committed to delivering high-quality, cost-effective managed IT services to Aurora’s vibrant community of small and medium-sized businesses. Our wide range of offerings is designed to address every aspect of your IT needs, from day-to-day support to comprehensive disaster recovery. With Shartega IT, gain a trusted partner dedicated to providing the It management your business requires to thrive, offering the peace of mind you deserve.

Partner with Shartega IT for managed IT services that keep your Aurora business ahead of the curve, ensuring your technology solutions drive success and growth.

Shartega IT team meeting

For managed IT solutions in Aurora and the surrounding areas that will improve the way you work, contact Shartega IT at (773) 635-5100 or info@shartega.com.

Shartega IT team members available to discuss your IT needs

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Frequently asked questions

What areas does Shartega IT serve?

Shartega IT is headquartered at 1350 E. Touhy Ave, Des Plaines, IL, and supports businesses across Chicago and the surrounding suburbs, including Naperville, Joliet, Aurora and the wider Chicagoland area. Most support is delivered remotely, and our team travels onsite across the region whenever hands-on work is needed.

What is included in your managed IT services?

Our managed IT services cover proactive monitoring, helpdesk support, endpoint management, patching, IT procurement, and a technology alignment process that keeps your systems mapped to your business goals. You get a predictable monthly cost instead of unpredictable break-fix bills.

How quickly do you respond to support requests?

We work to a 10-minute response target, and our 99.4% client retention rate reflects how consistently we hit it. Our helpdesk is staffed Monday to Friday, 9 AM to 6 PM, and proactive monitoring runs continuously so we often catch issues before you notice them.

Do you provide cybersecurity as well as IT support?

Yes. Alongside managed IT we deliver endpoint detection and response, managed SOC, advanced SIEM, email protection, security awareness training, penetration testing, and IT audit and compliance. Security is built into how we manage your environment rather than sold as an afterthought.

Can you work alongside our existing IT team?

Yes. Our co-managed IT service is built for businesses that already have internal IT staff. We take on monitoring, security and escalation depth while your team stays focused on day-to-day user support.

What happens to our data if something goes wrong?

Data backups and disaster recovery are part of our security stack. We keep tested, recoverable backups so that a hardware failure, a ransomware event or an accidental deletion does not stop your business.

How do we get started?

Call 773-635-5100 or email info@shartega.com and we will book a consultation. We review your current setup, identify the gaps, and show you what a managed service would look like for your business before you commit to anything.