Fast & reliable IT services

Managed IT Services Chicago

Unlock the full potential of your business with Shartega IT, your strategic IT service company in Chicago. We’re not just about fixing IT problems; we’re here to eliminate them before they happen, ensuring your business operates smoothly, securely, and efficiently.

Shartega IT headquarters with branded service vehicles parked outside
Shartega IT network operations center monitoring client systems

Eliminate Operational Bottlenecks for Enhanced Productivity

Streamline operations with cutting-edge technology

Enjoy robust data protection and compliance for ultimate security

Embrace growth with technology solutions that scale with your business

Receive customized IT advice from experts familiar with Chicago’s business landscape

Rest easy with around-the-clock monitoring and support, keeping your operations uninterrupted

Transform IT from a Challenge to a Strategic Advantage

Partner with Shartega IT and turn IT management from a pain point into a strategic advantage. Our IT services in Chicago have been designed to alleviate your specific IT challenges, ensuring your infrastructure is not just supported but is a catalyst for growth and innovation.

10-Minute

Response

99.4%

Retention

25+

Years strong

100%

Tech passion

On-demand IT consultations

Our on-demand consultation services ensure that you're never left in the dark

Tailored cloud solution

Our cloud solutions are crafted to boost efficiency and flexibility.

Proactive cybersecurity monitoring

We watch over your ideal IT network to diagnose and prevent breaches before they happen.

All-inclusive helpdesk services

Experience hassle-free IT support with our all-inclusive helpdesk services.

Advanced vCIO services

Strategize like a Fortune 500 company with our virtual Chief Information Officer services.

Seamless mobility and remote work solutions

Our mobility solutions provide secure and efficient access to your business workflow.

Prevent Downtime with Our Ahead-of-the-Curve Monitoring

Don’t let IT issues slow you down. Our preemptive approach to providing Chicago with managed IT services ensures your operations remain seamless. Through vigilant monitoring and strategic technology consulting, we anticipate challenges and solve them before they impact your business, allowing you to focus on growth and innovation.

Lightning-fast response times

Imagine the peace of mind knowing that within 10 minutes of your call, a solution to your IT crisis is already in motion.

Stellar customer retention speaks volumes

With a 99.4% customer retention rate, our track record is nearly perfect to keep your business running.

Direct access to best-in-class expertise

With Shartega IT you have direct access to expert technicians from the get-go.

Advanced security measures

Our sophisticated security stack and proactive IT strategies protect you from emerging cyber threats.

Customized IT roadmaps

By understanding your business’s unique needs, we create tailored IT roadmaps that align with your company’s long-term goals.

Community-driven commitment

Choosing us means partnering with a service that values customer satisfaction and community.

Shartega IT consultant shaking hands with a client at a desk

Managed IT services

Our backup and disaster recovery services keep your critical information protected and recoverable.

Threat detection and response

From real-time threat detection to managed EDR, we protect your business from every angle.

Cloud migration and integration

Whether it is cloud storage or full infrastructure, we move you across without the disruption.

Data backup and disaster recovery

Our backup and disaster recovery services keep your critical information protected and recoverable.

Virtual CIO services

Our vCIO service gives you expert guidance to shape and improve your technology strategy.

IT helpdesk and support

Tech support that is quick, efficient and courteous, keeping your operations flowing.

Automotive dealerships

Keep the showroom, service lane and DMS running with IT built for dealership operations and compliance.

Manufacturing

Protect production and keep the plant floor connected with resilient networks and proactive monitoring.

Financial services

Safeguard sensitive client data with advanced cybersecurity and dependable, audit-ready IT support.

Neighborhoods We Serve

Lincoln Park, Chicago Loop, Logan Square, Hyde Park, West Loop, Lake View, Wicker Park, River North, Lower West Side, Andersonville, Rogers Park, Old Town, Near South Side, South Side, Streeterville, Lincoln Square, Bucktown, West Town, Edgewater, North Center, Near North Side, Beverly, Edison Park, Humboldt Park, Irving Park, Uptown, Printer’s Row, West Ridge, Wrigleyville, Bridgeport, Jefferson Park, Northalsted, Greektown, Portage Park, Dunning, Little Italy, West Garfield Park, Mount Greenwood, East Garfield Park, South Shore, Bronzeville, Hermosa, Englewood, Hegewisch, Forest Glen, North Park, McKinley Park, Montclare, West Englewood, Ashburn, Back of the Yards

Staff was very friendly

Alizaa g

Great customer service! Wes and Chris are always so helpful and very knowledgeable.

Angela Stano

Great experience, and fast to resolve my issue. Love it!

-Arman at Audi EK.

Arman Dzafic

They are the best! They are quick to answer and super friendly. Anytime I call in someone always answers immediately or if I need help with something on my computer they are very responsive. I can always count on them for any issues with my computer. The field workers Wes and Chris are very friendly! Neric has always been very helpful as well.  Great team and great customer service. Highly recommend!

Thea J

WE have been working with Shartega for several years.  ALWAYS responsive to our needs. Provided needed security and diminished any down time.  Excellent customer service!

S Mandra

Everyone there is SUPER helpful! They are always available to get things done right when I need it done. I know who to call!

Shannon Garofalo

Streamline Your IT Management with Complete IT

Simplify your IT needs with Complete IT, Shartega IT’s highly recommended all-encompassing managed IT solution, tailor-made for Chicago’s small businesses and enterprises. This holistic service package, featuring everything from comprehensive support to network and security monitoring, is designed to free you from the complexities of IT management, letting you concentrate on driving your business forward.

Shartega IT technician resolving a support ticket at a workstation

Customized IT Solutions for Your Industry-Specific Needs

Recognizing that every industry has unique challenges, Shartega IT offers managed information technology solutions that are specifically tailored to your sector. Whether you’re in auto dealerships, healthcare, financial services, or another field, our deep industry expertise and partnerships with leading technology providers ensure your business benefits from solutions that directly address your specific issues.

Choose Security, Efficiency, and Growth

With Shartega IT, you’re not just getting great customer service; you’re partnering with a leader in managed IT services in Chicago dedicated to your business’s security, efficiency, and growth. From cyber security to unified communications, our cost-effective, long-term solutions are designed to provide peace of mind and support your business’s journey towards success.

The Shartega IT team at their Des Plaines office

Begin Your Journey to IT Excellence with Shartega IT

Ready to overcome your IT challenges and unlock new opportunities for your business with managed IT in Chicago? Whether you’re looking for comprehensive IT support services or specializations, we’re here to ensure your IT infrastructure propels your business to new heights. Contact us today to discover how our customized solutions can meet your unique needs.

As a leading managed service provider in Chicago, IL, Shartega IT is committed to transforming the IT landscape for local businesses by addressing and solving the critical IT problems that hinder growth and productivity. Let’s work together to build an IT infrastructure that not only meets today’s demands but also anticipates the challenges of tomorrow.

For managed IT solutions in Chicago and the surrounding areas that will improve the way you work, contact Shartega IT at (773) 635-5100 or info@shartega.com.

Shartega IT team members available to discuss your IT needs

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Frequently asked questions

What areas does Shartega IT serve?

Shartega IT is headquartered at 1350 E. Touhy Ave, Des Plaines, IL, and supports businesses across Chicago and the surrounding suburbs, including Naperville, Joliet, Aurora and the wider Chicagoland area. Most support is delivered remotely, and our team travels onsite across the region whenever hands-on work is needed.

What is included in your managed IT services?

Our managed IT services cover proactive monitoring, helpdesk support, endpoint management, patching, IT procurement, and a technology alignment process that keeps your systems mapped to your business goals. You get a predictable monthly cost instead of unpredictable break-fix bills.

How quickly do you respond to support requests?

We work to a 10-minute response target, and our 99.4% client retention rate reflects how consistently we hit it. Our helpdesk is staffed Monday to Friday, 9 AM to 6 PM, and proactive monitoring runs continuously so we often catch issues before you notice them.

Do you provide cybersecurity as well as IT support?

Yes. Alongside managed IT we deliver endpoint detection and response, managed SOC, advanced SIEM, email protection, security awareness training, penetration testing, and IT audit and compliance. Security is built into how we manage your environment rather than sold as an afterthought.

Can you work alongside our existing IT team?

Yes. Our co-managed IT service is built for businesses that already have internal IT staff. We take on monitoring, security and escalation depth while your team stays focused on day-to-day user support.

What happens to our data if something goes wrong?

Data backups and disaster recovery are part of our security stack. We keep tested, recoverable backups so that a hardware failure, a ransomware event or an accidental deletion does not stop your business.

How do we get started?

Call 773-635-5100 or email info@shartega.com and we will book a consultation. We review your current setup, identify the gaps, and show you what a managed service would look like for your business before you commit to anything.