Shartega IT is a leading provider of top-notch IT services in Joliet, IL. With a team of highly skilled professionals, they offer a wide range of solutions to businesses of all sizes, from network management to cybersecurity.
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At Shartega IT, we believe that our success is directly tied to your success. That’s why we go above and beyond to ensure that you’re satisfied with our services. We take pride in our commitment to delivering exceptional customer service and providing fast, responsive support whenever you need it.
We also understand the importance of staying up-to-date with the latest technologies and trends. That’s why we continuously invest in our team’s training and development to ensure that we’re always at the forefront of the industry.
Response
Retention
Years strong
Tech passion
1350 E Touhy Ave Suite 350E Des Plaines, IL 60018
8:00 AM – 6:00 PM Monday – Friday
Sales: (773) 305-3535 Help desk: (773) 305-3500 Email: info@shartega.com
Say goodbye to constant interruptions. Our proactive monitoring and support in Glen Ellyn keep your team working without the usual IT headaches.
Your sensitive data is protected by advanced cybersecurity, so you can focus on your business goals—not worrying about threats.
With clear, upfront pricing and The Shartega Transparency Before Signature™ Commitment, you always know what’s included and how billing works.
Our help desk and onsite visits mean you get fast, friendly support from people who know your business and care about your success.
We invest 3x more in proactive IT to keep you secure. To keep you compliant. To keep you efficient. To keep you moving forward.
The “No More Bad MSP Experience” Guarantee™: If after 90 days you feel like we’re just another reactive MSP, we’ll help you transition away—at no cost. Ready to see the difference? Let’s talk about your business needs.
From help desk to network management, we handle every aspect of your IT so you don’t have to juggle vendors or worry about downtime.
Our cybersecurity tools and processes protect your business from threats, keeping your data safe and your reputation intact.
We invest 3x more in proactive IT to keep you secure. To keep you compliant. To keep you efficient. To keep you moving forward.
Get expert IT guidance and strategy tailored to your business goals, with a dedicated virtual CIO and Technical Account Manager by your side.
We simplify cloud services and migration, helping you scale, collaborate, and stay flexible—without the usual headaches.
Your business is protected with automated backups and rapid recovery, so you never lose sleep over lost data or downtime.
Our help desk is located in our office and provides you with unlimited support requests and updates to your ticket status.
Our help desk is comprised of three levels. Level one is the first line of defense that is there to close simple tickets quickly and efficiently. Level two is responsible for going onsite to solve the problem when it cannot be fixed remotely. Level three is made up of our top engineers with the most experience and skill.
We help auto dealerships streamline operations, protect customer data, and support compliance with industry regulations, so you can focus on sales and service.
Our solutions keep production lines running, secure sensitive designs, and support compliance—minimizing downtime and maximizing efficiency.
We safeguard financial data, ensure regulatory compliance, and provide reliable IT support for firms that can’t afford mistakes.
I had the pleasure of working with Ethan Turner this week. He is extremely knowledgeable, professional and friendly. He took time to go over everything with me in detail. I was very impressed with his quick response as well as how efficient he was in getting the job done. I am grateful for the opportunity to work with him. I highly recommend Shartega, as their employees are top notch!
Fast Service!
great IT company.
Type of service
Excellent service.
Can't get better IT help anywhere
Great Service!
Always helpful in all situations
Fast response with clear explanation !
Great timely customer service.
Quiet area and kind and helpful staff
Very pleased with the communication and service!
Always super helpful. There every step of the way.
Always prompt
fast and efficient
Excilent service, super friendly staff and always there when I need them!
Very good IT company they are super responsive to trouble tickets and requests...very happy with the service.
They were able to resolve my issue in a timely manner.
Dave Ihm is always responsive and knowledgeable. I appreciate his great communications and follow ups.
Everyone there is SUPER helpful! They are always available to get things done right when I need it done. I know who to call!
Great customer service! Wes and Chris are always so helpful and very knowledgeable.
Excellent service
Chris Bryant is absolutely amazing! Shartega does an awesome job and is very responsive. Highly recommend this company
Very helpful company
Staff was very friendly
always easy to work with and nowledgeable
Their managed IT services have transformed how we operate. We used to face frequent downtime and technical issues, but now our systems run smoothly 24/7. Their proactive team handles everything, from security updates to troubleshooting. We’ve saved money by eliminating the need for in-house IT. We highly recommend their comprehensive and reliable services!
“My understanding of networks and IT is limited to say the least. Knowing that I have a group of guys, not one individual, that listen to what my wants are and then execute those wants into a workable plan gives me the greatest peace of mind. I know they operate by the same standards that I do, which is to not sacrifice quality under any circumstance. I now that the product they deliver will get the job done and will always be flexible enough to adapt as we grow or our needs change”
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Staff was very patient and super helpful!
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Service is good and every question I had was answered. Very helpful
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Sam was a busy man yesterday; he set up new printers in the shop (that were sorely needed), added them all to the network, deleted the old printers and got all the new ones tested and working. Thanks Sam
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This company does a great job. I usually work with Aleks, and he is always quick and spot on with fixing the issue on the first try.
Great experience, and fast to resolve my issue. Love it!
-Arman at Audi EK.
IT professional services are designed to help organizations implement new technology solutions, upgrade existing systems, and manage the transition to new IT environments.
Professional services include the following:
Your Technology Alignment Manager (TAM) is responsible for ensuring that your organization’s technology investments align with your overall business strategy and goals. The main focus of a TAM is to evaluate your organization’s current and future technology needs, and ensure that technology investments are aligned with your organization’s business objectives.
Some things your TAM will do regularly are:
Monthly onsite visits
Technology alignment reviews
Update and review documentation
Suggest improvements and recommendations
Our vCIO is a highly experienced and knowledgeable IT executive who will work with you to develop a strategic plan for your technology, aligning it with your business objectives and budget. They will provide ongoing management and technology leadership, helping you to navigate the complex and ever-changing technology landscape.
Whether you’re looking to implement new technology, improve your existing systems, or manage technology risk, our vCIO is here to help. They’ll work closely with you to understand your business goals and provide customized solutions that meet your specific needs.
The goal of IT centralized services is to improve the efficiency and effectiveness of IT operations by standardizing processes, leveraging economies of scale, and eliminating duplicated efforts.
IT centralized services typically include a range of proactive IT functions, such as network and systems management, implementation of cybersecurity tools, data backup & recovery, endpoint detection & response, and security awareness training.
For managed IT solutions in Joliet and the surrounding areas that will improve the way you work, contact Shartega IT at (773) 635-5100 or info@shartega.com.
Our managed IT services in Glen Ellyn IL keep your systems running, protect your data, and provide fast support—so you can focus on growing your business.
We invest 3x more in proactive care, offer monthly onsite visits, and guarantee visible improvements within 90 days—giving your business real results.
Yes, our Glen Ellyn IT support team is available 24/7 for emergencies, so you’re never left waiting when you need help most.
We use advanced security tools, regular monitoring, and proactive updates to keep your business safe from threats and meet local compliance standards.
Absolutely. Our experts make cloud migration simple, secure, and seamless—so your team can work from anywhere without disruption.
We support automotive dealerships, manufacturing, financial services, professional services, and small to mid-sized businesses across Glen Ellyn.
Most issues are resolved within minutes to hours. For complex problems, our onsite team ensures fast, hands-on solutions for your business.
Our pricing covers proactive monitoring, help desk, cybersecurity, cloud services, and monthly onsite visits—so there are no hidden fees or surprises.
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