Managed IT Services Chicago

Providing managed IT services for Chicago businesses since 2001 using our unique Complete IT solution.

A little about us

At Shartega IT, we believe in providing SMBs in Chicago with quality IT services at a fair price. Our team is made up of passionate professionals who are committed to helping you run your business and grow. We’ll help you get the most out of your technology investments by providing the best possible service and support while ensuring you’re always on top of security risks, data management, and more.

Common Technology Challenges

Is your Chicago business dealing with these issues?

Your business is potentially facing a number of IT challenges that can impact your ability to grow and succeed. Some of the biggest IT challenges that businesses face include: 

Limited resources

Businesses often have limited resources, including budget, staff, and time. This can make it difficult to invest in the latest technologies, hire IT talent, or devote the necessary time and attention to IT management.

Cybersecurity threats

Cybersecurity threats are a growing concern for businesses of all sizes, but businesses may be particularly vulnerable due to limited resources and lack of experience. Cyber attacks can be costly and damaging, leading to lost revenue, lost data, and damage to the business’s reputation.


Businesses need technology solutions that can scale as they grow. However, it can be challenging to predict future technology needs and ensure that technology solutions are flexible and adaptable enough to meet evolving needs.

Data management

Young businesses may struggle with data management, including data storage, backup, and retrieval. Without proper data management practices in place, businesses can risk losing important data or failing to comply with regulations.


Young businesses may need to integrate different technologies or software platforms to support their operations. This can be a complex and challenging process, especially if the business lacks the necessary IT expertise.


Depending on your industry, your business may need to adhere to compliance standards such as HIPAA, PCI DSS, or GDPR. Meeting these requirements can be difficult. to do without the right expertise.

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Chicago IT Services Fueled By User Experience

We're not just any old IT company—we're a team of experts who have been in the business for years. We know that your busines is unique, so we offer customized solutions to fit your needs. We'll work with you to create a plan that not only works for your business, but for your budget as well.

Our company was founded by people who understand what it means to work hard and still have a life outside of work. That’s why we don’t believe in keeping you up at night with endless phone calls or emails when something goes wrong—we’ll let you know when there’s an isue so that you can sleep soundly at night knowing that your business is safe!

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What Is Included?

Our Chicago IT services

We often get asked what services are included as a part of our Complete IT plan, so we’re going to outline the major ones for you right here.

Help Desk Support

A well-trained, certified help desk support team helps you with your technical issues quickly and efficiently and is reachable via our IT support app, email, or a phone call.

Network Monitoring

We manage your network and infrastructure, including servers, switches, routers, firewalls, and other hardware. This ensures that your systems are up-to-date, secure, and operating at optimal efficiency, minimizing the risk of downtime and cybersecurity threats.

Cloud Services

Looking to move to the cloud? We can help you move your applications and data to the cloud, enabling you to access them from anywhere and eliminating the need for on-premises servers.

Data Backup & Disaster Recovery

Protect your critical data by having automated cloud backups in place. We create and implement a backup strategy that ensures your data is protected, even in the event of a disaster or cybersecurity breach.


Partnering with us gives you access to our full cybersecurity stack. This includes tools like endpoint detection and response (EDR), breach detection, multi-factor authentication (MFA), email scanning and filtering, security awareness training, and vulnerability scans.

IT Consulting & Strategy

IT consulting services help you develop and implement an IT strategy that aligns with your business goals. Our technology alignment manager provides recommendations on hardware and software, identifies opportunities for cost savings, and helps you stay up-to-date with the latest technology trends.

Chicago managed IT services FAQ

What does a managed IT service provider (MSP) do?

A managed IT service provider is an organization that offers a comprehensive suite of IT services to small and mid-sized businesses that do not have their own IT staff in-house.

What are the main benefits of using an MSP?

The main benefit is that your company gets unlimited access to the IT expertise you need without having to hire it yourselves. By offloading your IT burdens to us, you'll immediately have a team of certified engineers that are ready to tackle your tech issues.

What services are included?

Pretty much everything you can think of! Here are some examples: 24/7 Chicago-based help desk, onboarding/offboarding employees, network monitoring, server management, data backup & recovery, hardware procurement & upgrades, cybersecurity solutions, VoIP phone/UCaaS systems, and more!

How does pricing work?

Our pricing works like a subscription. You pay monthly per the number of users in your organization and you get unlimited access to all of our services. If you hire a new employee, we add a user to your plan, and your price increases accordingly. If someone leaves your company, you now have fewer users, and your cost goes down.

Is my company too small/large?

We typically work with companies that have between 20-200 employees, but we also have clients that are smaller and larger than that.

How long have you been doing this?

Shartega IT has been a trusted IT provider in the Chicago area since 2001!

Schedule A Demo For Chicago Managed IT Services

Ready to make a move? Let’s talk!

You’re a busy person, and your time is valuable. That’s why we believe so strongly in our services—we know how to help you get the most out of every minute.

If you’d like to meet with us, you can use the tool below to get something scheduled on your calendar today.

Contact Shartega IT


1350 E Touhy Ave Suite 350E
Des Plaines, IL 60018

Our hours

8:00 AM – 6:00 PM
Monday – Friday

Contact us

Sales: (773) 305-3535
Help desk: (773) 305-3500

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