Chicago IT Outsourcing

Outsourcing your IT, in its simplest form, means delegating your organization’s information technology tasks, functions, or operations to an external outsourcing company, known as a Managed Service Provider (MSP).

These tasks can range from managing your network infrastructure and data center operations, providing technical support, implementing cybersecurity measures, to offering cloud services and more.

Thinking about outsourcing services for IT?

The decision to outsource IT often stems from the need to improve business operations, reduce costs, access specialized skill sets, and focus more on core business objectives. Instead of having an in-house team handle these tasks—which can be particularly challenging for small to medium-sized businesses due to resource constraints—these responsibilities are taken care of by the outsourcing services company.

The Benefits of Chicago IT Outsourcing Services for Small and Medium-Sized Businesses in Chicago

Running a small or medium-sized business (SMB) comes with its own unique set of challenges, and navigating the complex world of IT shouldn’t be one of them. In a city like Chicago, where the competition is fierce and the marketplace dynamic, having a strong IT infrastructure is crucial. However, maintaining this in-house can be a daunting task, especially for SMBs that may not have the resources to hire a full-time IT team. That’s where Chicago IT outsourcing companies come in. Here’s why outsourcing IT can be a game-changer for your small business:

Focus on core business operations

One of the major benefits of IT outsourcing for SMBs is the ability to focus on what matters most – your core business. Rather than getting bogged down in complex IT decisions, you can direct your energy toward growth and innovation. We handle the tech, you handle the business.

Access to an experienced team of certified professionals

When you partner with Shartega IT, you gain access to a dedicated team of experts who stay on top of the latest technologies and trends. This ensures your business has the best IT solutions, without needing to hire and train an entire IT staff.


As your business grows, so do your IT needs. Outsourcing allows you to easily scale your IT services up or down, depending on your current requirements. It’s a flexible solution that grows with your business, providing what you need, when you need it.

Cost savings

Hiring a full-time IT department can be expensive. Chicago IT outsourcing eliminates the need for significant capital expenditure on IT infrastructure, reducing costs. You’ll pay only for what you use, making it a cost-effective solution for SMBs.

Risk reduction

IT systems carry certain risks, such as data breaches and cyberattacks. IT outsourcing firms, like Shartega IT, have robust security measures in place to minimize these risks and protect your valuable data.

Local understanding

Being based in Chicago, we understand the local business climate, legal landscape, and potential IT risks specific to the area. We’re equipped to provide IT solutions tailored to meet these unique needs.

Chicago IT outsourcing

Why do Chicago businesses choose us as their IT outsourcing company?

Our commitment to delivering exceptional service and our deep understanding of technology trends sets us apart from other managed service providers. Our IT outsourcing in Chicago leverages years of experience and technical expertise to provide customized technology solutions that align with your business goals. We pride ourselves on our proactive approach and commitment to client satisfaction.

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Understanding per-user managed services pricing

When it comes to outsourcing your IT needs, understanding the pricing model is crucial. One of the most common pricing models used by Managed Service Providers (MSPs) is the per-user pricing model. This model is characterized by its simplicity and scalability, making it a popular choice for many businesses. But what does per-user pricing really mean, and how does it work? Let’s dive in.

In a per-user pricing model, the MSP charges a fixed monthly fee for each user who receives the IT services. A ‘user’ typically refers to an individual employee within your organization.

So, if you have 20 employees who require IT support, and the outsourcing firm charges a fixed fee per user, you’ll be billed 20 times that fee each month. This pricing model is straightforward and easy to understand. It gives you the ability to predict your IT expenses accurately and budget accordingly.

How does per-user managed services pricing work?

Outsourced IT support services for Chicago businesses

Our extensive range of outsourced Chicago IT services cater to businesses of all sizes across diverse industries. We specialize in a broad array of IT support areas including, but not limited to:

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IT outsourcing Chicago

Network Management and Monitoring

This involves designing, installing, and managing your network infrastructure. It includes the management of network devices like routers, switches, firewalls, and ensuring that your network runs smoothly with minimal downtime.

Chicago outsourced IT

Data Backup and Disaster Recovery

MSPs ensure that your data is regularly backed up and can be quickly restored in the event of a data loss event such as a hardware failure, cyberattack, or natural disaster.

Outsourced IT Chicago

Cybersecurity Services

MSPs provide a variety of security services to protect your business from cyber threats. This includes firewall and antivirus management, two factor authentication, intrusion detection, encryption, vulnerability assessments, and incident response.

Outsourced IT Support Chicago

Cloud Services

This includes helping businesses migrate to the cloud, managing cloud-based applications, and providing cloud storage and backup solutions.

Outsource IT services Chicago

Help Desk Support

MSPs provide technical support to resolve issues quickly that employees may face. This can include software issues, hardware problems, network connectivity issues, and more.

Chicago IT Outsourcing Firm

IT Consulting Services

Many MSPs offer strategic advice to help businesses align their IT strategy with their business objectives. This can include IT budget planning, IT security advice, and guidance on digital transformation strategies.

Chicago IT outsourcing company

Hardware and Software Management

MSPs can manage the procurement, installation, maintenance, and updating of hardware and software, ensuring your IT infrastructure stays current with the latest technology.

IT Outsourcing in Chicago

Remote Work Solutions

With the increase in remote work, many MSPs now offer services to help businesses manage their remote workforce. This can include providing secure remote access solutions, collaboration tools, and managing IT security for remote workers.

Chicago IT Outsourcing Services FAQ

It’s important to consider factors such as the provider’s reputation, types of clients they support, expertise, range of services, pricing model, and customer support. Requesting references or case studies from potential MSPs can be helpful.

If your business operates in a regulated industry, such as healthcare or finance, your MSP should have the expertise and capabilities to support your compliance efforts.

An MSP should adhere to best practices for data security and privacy, be up-to-date with the latest security measures, and be compliant with relevant regulations. It’s crucial to discuss their approach to cybersecurity during the selection process.

The MSP should provide a clear roadmap for the transition process, outlining timeframes, responsibilities, and measures to minimize any disruption to your business operations.

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